Frost Referrals Privacy Policy
Who we are
This privacy policy will explain how our organization uses the personal data we collect from you when you use our website.
Frost Referrals is a small independent UK based business. We specialise in Veterinary Dentistry. Our website address is: https://frostdentalvet.com.
What data do we collect?
Frost Referrals collects the following data:
- Personal identification information (Name, email address, phone number, etc.)
- Media related to your animals care
- Identification and medical information of your animals
Media
If you upload images or video to the website or email them to Frost Referrals, we will hold the media for use in diagnostic and educational purposes. You consent to the media being used for educational and teaching purposes, including use online. If you do not wish for your media to be used for educational or teaching purposes please specify this on upload or send.
How do we collect your data?
You directly provide Frost Referrals with most of the data we collect. We collect data and process data when you:
- Voluntarily complete a contact form or provide information via email.
- Use or view our website via your browser’s cookies.
Frost Referrals may also receive your data indirectly from the following sources:
- Your Referring Veterinarian
How will we use your data?
Frost Referrals collects your data so that we can:
- Contact you regarding any enquiries that you have made.
- Email you with information and updates that we think you will find useful.
- Contact your referring veterinarian with any information relevant to your animals care.
We will not share your data with any other companies unless it is relevant to the care of your animal(s)
How long do we store your data?
Frost Referrals will keep your submitted data for the duration of your animals care. Once this time period has expired, we will hold your data in secure storage until the animal is assumed to no longer be in your care. This is to ensure any animals returning for care have relevant medical records of previous treatment.
Marketing
Frost Referrals would like to send you information about our services and information that we think you might like.
If you have agreed to receive e-newsletters, you may always opt out at a later date.
You have the right at any time to stop Frost Referrals from contacting you for marketing or informational purposes.
If you no longer wish to be contacted for marketing purposes, please email [email protected]
What are your data protection rights?
Frost Referrals would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access – You have the right to request Frost Referrals for copies of your personal data. We may charge you a small fee for this service.
The right to rectification – You have the right to request that Frost Referrals correct any information you believe is inaccurate. You also have the right to request Frost Referrals to complete the information you believe is incomplete.
The right to erasure – If you have submitted a contact form through our website, or emailed us with your data, you can request to receive a file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
The right to restrict processing – You have the right to request that Frost Referrals restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to Frost Referrals processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that Frost Referrals transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email:
Call us at: +447966034552
Or write to us: [email protected]
Cookies
Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit our websites, we may collect information from you automatically through cookies or similar technology
For further information, visit allaboutcookies.org.
How do we use cookies?
Frost Referrals uses cookies in a range of ways to improve your experience on our website, including:
- Understanding how you use our website
What types of cookies do we use?
There are a number of different types of cookies, however, our website uses:
- Analytics – Frost Referrals uses these cookies to collect data about how users navigate and interact with a website, including the number of visitors, the pages they visit, and where they come from. Frost Referrals use this data to improve our website’s content and features, and to understand how successful our advertising is. When you open frostdentalvet.com you are given the option to opt out of these cookies if you prefer.
How to manage cookies
You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.
Privacy policies of other websites
The Frost Referrals website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Changes to our privacy policy
Frost Referrals keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on the 8th of January 2025.
How to contact us
If you have any questions about Frost Referrals privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.
Email us at: [email protected]
Call us: +447966034552